One inbox for every channel
Connect Slack, Intercom, Zendesk, Gong and 30+ more. Every request lands in one searchable place, with the customer and account attached.
NewRevenue-ranked roadmaps are here
Know exactly what to build next
Trusted by 2,400+ product teams, from seed-stage startups to public companies
- Ledgerline
- Northpeak
- Parcelwise
- Fernhill
- Brightloop
- Coralbay
- Stackwell
- Quillo
Product
Everything your customers say, finally in one place.
Earshot replaces the feedback spreadsheet, the noisy Slack channel and the sticky notes with one system that listens, sorts and remembers.
AI that reads between the lines
Earshot groups thousands of comments into clear themes, tracks sentiment and flags new requests the week they appear.
Ranked by revenue, not volume
Sync your CRM to see the ARR, deal stage and churn risk behind every theme, so the loudest voice stops winning.
Straight into Jira or Linear
Push a theme to your tracker with every quote attached. Status syncs back on its own.
Customers hear back automatically
When a feature ships, everyone who asked for it gets a personal update. Closing the loop takes zero extra work.
A roadmap your customers can see
Publish what is planned, in progress and shipped on a branded page. Customers vote, comment and subscribe to updates.
How it works
From scattered feedback to shipped features in three steps.
No new process to learn. Earshot plugs into the tools your team already lives in and does the sorting for you.
- 01
Listen
Connect your tools in a few clicks. Earshot imports past feedback and keeps listening to every new message, ticket, call and review.
- Slack
- Intercom
- Zendesk
- Gong
- App Store
- 02
Understand
AI clusters similar requests into themes and links each one to the accounts, revenue and real quotes behind it.
- Themes
- Sentiment
- Trends
- Revenue
- 03
Act
Prioritize with real numbers, send work to your tracker and tell every customer the moment it ships.
- Jira
- Linear
- Roadmap
- Changelog
- saved per product manager, every week
- 4.6 hrs
- fewer churned accounts after closing the loop
- 31%
- product teams listening with Earshot
- 2,400+
- integrations, live in minutes
- 30+
Customers
Product teams that stopped guessing.
From ten-person startups to companies with thousands of accounts, teams use Earshot to build the right thing sooner.
“We used to prioritize by whoever shouted loudest in Slack. Now every roadmap review starts with revenue on the table, and the arguments are over in minutes.”
3x
faster roadmap reviews
Parcelwise
“Our support team stopped tagging tickets by hand. Earshot's themes are sharper than the taxonomy we spent a year building.”
Northpeak
“I can finally answer how many customers want something in ten seconds, instead of a week of digging through spreadsheets.”
Fernhill
“The automatic shipped emails are our secret weapon. Two of our biggest renewals this year mentioned them by name.”
Brightloop
“Setup took one afternoon. By Friday we had our first revenue-ranked roadmap in front of the board.”
Pricing
Simple pricing that grows with you.
Start free and upgrade when you are ready. Only the people who triage feedback count as editors, and everyone else joins for free.
Starter
For small teams hearing their first signals.
$0forever
No credit card and no time limit
- Up to 2 editors
- 100 feedback items a month
- Email, in-app widget and 2 integrations
- AI tagging and search
- Public roadmap with voting
Growth
For product teams that ship every week.
$39per editor / month
Billed yearly at $468 per editor
- Unlimited feedback and history
- All 30+ integrations, including Gong and HubSpot
- AI themes, sentiment and trend alerts
- Revenue impact synced from your CRM
- Two-way Jira and Linear sync
- Automatic updates when features ship
Scale
For companies with many products and strict security reviews.
$79per editor / month
Billed yearly at $948 per editor
- Everything in Growth
- SSO with SAML and SCIM provisioning
- Multiple workspaces and portfolios
- Advanced permissions and audit log
- EU or US data residency
- Dedicated success manager and 99.9% uptime SLA
- Unlimited free viewers and contributors
- SOC 2 Type II security
- Free import from spreadsheets and other tools
- Switch plans or cancel anytime
FAQ
Questions, answered.
Everything teams usually ask before they switch. Still curious? Our team replies within one business day.
Most teams connect their first sources and see themes the same afternoon. Integrations take one click, and we import your past feedback so you start with history instead of a blank slate.
Slack, Intercom, Zendesk, Front, Gong, HubSpot, Salesforce, Jira, Linear, App Store and Google Play reviews, email and our own in-app widget, plus an open API for everything else.
Editors are the people who triage feedback, manage themes and update the roadmap. Teammates who only submit or browse feedback are free and unlimited on every plan.
Your data is encrypted in transit and at rest, and it is never used to train models outside your workspace. Earshot is SOC 2 Type II certified, and Scale customers can choose EU or US hosting.
You pick a plan or move to Starter, which is free forever. Nothing is deleted, and because we never ask for a card upfront, you are never charged by surprise.
Yes. We import from spreadsheets, CSV files and most feedback tools, and on Growth and Scale our team handles the migration for you at no extra cost.
Your customers are already telling you what to build.
Start hearing them today. Free for 14 days, no credit card required, and live in one afternoon.
Rather see it first?